When placing the order, we will provide you with the estimated delivery date. Then you can track it from your account or, if you purchased as a guest, from the link in any of the emails we have sent you about your purchase.

If the purchase has been finalized, the selected shipping method cannot be changed.

If you have selected home delivery and you are absent at the time of delivery, we suggest that you contact us and we will revise it with the shipping company.

If you no longer want to receive your purchase, we suggest you contact us so we can manage it.

If we were not able to deliver your order on the estimated date, we will send you an email and you can see the new delivery date in the order detail.

Sometimes, misplaced packages can be found by reviewing the delivery area and checking in with anyone who could have received the shipment. If you cannot locate your package after 48 hours from the 'delivered' status, please contact us and we will review it with the shipping company. Remember, you can find your tracking number within the order detail in your account or in the order shipment email. In most cases, you will be able to verify the proof of delivery within this tracking information.

At avecclasseofficial.com, we try to reach all corners of the world. If there are any shipping restrictions for your delivery address, we will show this to you at the time of purchase.

Sometimes we will offer to send you the items from your order in different shipments, based on their availability, so you enjoy them that much sooner.

When it is time to select the shipping method, we will show you the different options available for each delivery, as well as additional fees, so you can choose the most convenient for you.